Contact NLLS

To email NLLS please use our EMAIL US form or use our Help Desk

   For VDX support, please contact Kayla (extension below).

  1-800-561-0387 or 1-780-724-2596

NOTE: the email icons does NOT go to the specific person but to the HELPDesk

Administration

Julie Walker

Administration
  • ext. 2112
  • Email
  • 1-780-724-2596
Administrative, Board and provincial matters
System membership
Levies – municipal and local
Presentation to council or local boards
NLLS services – suggestions and concerns
Board orientation, budget, policies

Tracy Paradis

Administration
  • ext. 2100
  • Email
  • 1-780-724-2596
Reception, mail
Purchasing program
Recording personnel changes: staff, Board members and representatives
Executive and Board minutes
Distribution of departmental reports
DVD/audio disc cleaning

Terri Hampson

Administration
  • ext. 2110
  • Email
  • 1-780-724-2596
Payroll
Employee benefits
NLLS policies
Accounts payable and receivable
Invoice and statement inquiries


Bibliographic Services

Amy Knifton

Bibliographic Services
  • ext. 2140
  • Email
  • 1-780-724-2596
Oversees acquisitions, receiving, cataloguing, processing, shipping, and van deliveries
Liaison with library managers regarding bibliographic services
Represents NLLS on TRAC – Bibliographic Services

Diane Babcock

Bibliographic Services
  • ext. 2148
  • Email
  • 1-780-724-2596
Suggestions and quotes for materials
Inquiries about requests and delayed items
Funds information
Outside purchases
CCD tool
Conference vendors

Ashley Weisbeck

Bibliographic Services
  • ext. 2143
  • Email
  • 1-780-724-2596
Create and update bibliographic records
Help maintain the TRAC catalogue 
Movie splits
Template updates

Darby Mackay

Bibliographic Services
  • ext. 2142
  • Email
  • 1-780-724-2596
Create and update bibliographic records
Help maintain the TRAC catalogue 
Movie splits
Template updates

Rhonda Cusack

Bibliographic Services
  • ext. 2144
  • Email
  • 1-780-724-2596
Create and update bibliographic records
Help maintain the TRAC catalogue 
Movie splits
Template updates

Paul Kosa

Bibliographic Services
  • ext. 2145
  • Email
  • 1-780-724-2596
Processing all new items
Creating and tracking of packing slips for new items
Proper packaging of items

Dolores Zacharuk

Bibliographic Services
  • ext. 2141
  • Email
  • 1-780-724-2596
• Receiving ordered items
Invoice items to proper libraries
Create payment vouchers and outside purchase vouchers
Request replacement for damaged items


Crystal Boorse

Bibliographic Services
  • ext. 2149
  • Email
  • 1-780-724-2596
Sorting ILLs
Courier ILLS from systems
Preparing van run
Fill HelpDesk request for ILL supplies
Maintain address labels


Joanne McBroom

Bibliographic Services
  • ext. 2146
  • Email
  • 1-780-724-2596
Van run
Schedule and maintains vehicles


Susan Frisby

Bibliographic Services
  • ext. 2147
  • Email
  • 1-780-724-2596
Van run
Schedule and maintains vehicles


Information Technology

Kelly McGrath

Information Technology
  • ext. 2125
  • Email
  • 1-780-724-2596
Polaris administration
Supernet
Network/hardware/software purchasing
Emerging technologies
Headquarters network infrastructure and maintenance


Jodi Arrowsmith

Information Technology
  • ext. 2126
  • Email
  • 1-780-724-2596
Internet and network maintenance
Maintain servers, network software and virus protection
Firewall configuration and maintenance
Support desktop infrastructure
Polaris printing or connectivity
Create user accounts RISE connectivity

Brandon Ziomek

Information Technology
  • ext. 2127
  • Email
  • 1-780-724-2596
Manages mobile labs
Manages virtual reality lab
Setting up new computers
Maintenance and repair of staff/public computers
Assist with content maintenance of website


Marketing

Heather Elliott

Marketing
  • ext. 2140
  • Email
  • 1-780-724-2596

Promoting NLLS & libraries
Developing a brand
Emerging trend in social media and marketing trends
Aurora
Maintenance of NLLS website
Develop fact sheets
Niche Academy
LibraryAware

Public Services

Anna Scott

Public Services
  • ext. 2134
  • Email
  • 1-780-724-2596
Inter-library Loan, HelpDesk & Shared Collection Lead

Greg Morgan

Public Services
  • ext. 2132
  • Email
  • 1-780-724-2596
Public Relations and Communications

Vicky Zhang

Public Services
  • ext. 2131
  • Email
  • 1-780-724-2596
Program Support & Statistical Analysis